The Job

Senior Program Manager, Enterprise Program Execution

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Program Management

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In short

Microsoft WDS is hiring a Senior Program Manager to oversee the daily execution of Enterprise programs and investments. This role involves coordinating cross-functional teams, managing program lifecycles, resolving issues, and reporting on outcomes to drive business objectives within a hybrid work environment.

Responsibilities

  • Manage the day-to-day execution of defined Enterprise programs and approved investments through implementation, completion, and ongoing operations.
  • Apply the defined operating model, program requirements, governance, plan of record, funding parameters, and success measures to daily program execution.
  • Coordinate delivery across investment program owners, Sales, Category, Marketing, Finance, Operations, Legal, Compliance, PMO, and other execution partners.
  • Establish execution rhythms that provide visibility into delivery health, investment status, dependencies, risks, decisions, and outcomes.
  • Drive issue resolution and escalation to keep investment activities progressing against approved objectives and requirements.
  • Operate established execution methods, playbooks, reporting mechanisms, and handoff practices; identify improvement opportunities.
  • Manage assigned Enterprise program workstreams.
  • Maintain and administer the approved plan of record, including milestones, deliverables, owners, dependencies, decision points, risks, communications, and completion criteria.
  • Coordinate investment delivery activities across funding, program, operational, sales, partner, legal, compliance, and finance stakeholders.
  • Confirm execution teams understand the defined requirements, roles, handoffs, controls, and operating assumptions before delivery activities begin.
  • Establish working-team cadences, execution reviews, risk and issue management, decision logs, action tracking, and stakeholder communications.
  • Drive accountability for commitments, deliverables, dependencies, approvals, issue resolution, and follow-through across execution partners.
  • Monitor investment execution against approved scope, requirements, timing, funding parameters, controls, and success measures; surface material variances for decision or escalation.
  • Provide PMO with timely workstream status, timing, risks, dependencies, decisions, and outcome information for overall Enterprise program tracking and leadership reporting.
  • Partner with Finance, Legal, Compliance, and Operations to ensure execution follows approved funding requirements, controls, documentation, and operational processes.
  • Identify execution bottlenecks, process gaps, and AI/automation opportunities.
  • Support business reviews and investment reviews with concise, data-informed updates, risks, decisions, recommendations, and outcome insights.

Requirements

  • Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
  • Experience leading complex, cross-functional execution involving multiple stakeholders, interdependent workstreams, governance requirements, and delivery commitments.
  • Experience developing execution plans and using status reporting, dashboards, scorecards, or operational reviews to manage delivery health and business outcomes.

Desired Qualifications

  • Master's Degree in Business Administration, Organizational Design, or related field, or related field OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 10+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field.
  • Experience executing investments, incentive programs, offers, funding mechanisms, partner programs, or commercial sales initiatives.
  • Strong understanding of program execution, operational readiness, investment activation, controls, handoffs, and run-and-sustain transition practices.
  • Experience managing daily delivery within a defined program strategy, operating model, governance framework, and plan of record.
  • Ability to manage multiple concurrent investment workstreams with competing priorities, complex dependencies, and global stakeholders.
  • Strong analytical and problem-solving skills, attention to detail, and experience using data to identify risks, monitor progress, and inform decisions.
  • Experience operating in a complex, highly matrixed environment and influencing stakeholders without direct authority.
  • Ability to communicate execution status, tradeoffs, risks, decisions, and asks clearly to working teams and senior leaders.
  • Demonstrated ability to operate repeatable execution mechanisms, recommend process improvements, and drive operational excellence at scale.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
#program management#enterprise programs#sales operations#business operations#project execution#stakeholder management#risk management#issue resolution#process improvement#reporting
Microsoft Logo

Company

Microsoft

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Senior

Locations

United States

Qualification

Bachelor, Master

Applicants

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