The Job

Senior Engineer - Desk Side Services, AMT Asset Management Software

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Analysis

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In short

The Senior Engineer for Desk Side Services, AMT Asset Management Software, will be responsible for enhancing operational efficiency through automation and maintenance of asset management tools. This role involves troubleshooting, client support, documentation, and providing technical guidance to junior developers, ensuring adherence to quality and business requirements.

Responsibilities

  • Maintain and enhance existing asset management features by troubleshooting bugs and resolving ad-hoc requests.
  • Ensure high-quality code in compliance with business and client requirements.
  • Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs.
  • Ensure timely completion of tasks in accordance with defined quality standards.
  • Create and maintain documentation for CMMI processes and client requirements.
  • Facilitate enhancements and ensure compliance with operational standards.
  • Provide technical guidance and support to junior developers, fostering their growth.
  • Ensure adherence to best practices in asset management services.

Requirements

  • Proficient in Asset Management Services with a strong understanding of support and operations processes.
  • Familiarity with coding standards and best practices in software development.
  • Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
  • Excellent communication skills to interact with clients and team members.

Desired Qualifications

  • Optional but valuable certifications in ITIL or Asset Management.

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#asset management#software#automation#ITIL#support#engineering
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Company

HCLTech

Job Posted

6 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Nagpur, India

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