The Job

Salesforce Apex Senior Technical Lead - Lightning framework and administration

Technology, Data & Digital · Data, AI & Analytics · Data Engineering · Data Analysis · Software Engineering

Join for updates

In short

We are seeking a skilled Salesforce Data Cloud Consultant to design, implement, and optimize data-driven customer engagement solutions. The candidate will work across Salesforce ecosystem components (Sales, Service, Marketing Cloud) to deliver unified customer profiles, segmentation, and activation use cases leveraging Data Cloud capabilities.

Responsibilities

  • Design and implement Customer 360 solutions using Salesforce Data Cloud
  • Perform data ingestion from multiple sources (CRM, external systems, APIs)
  • Configure and manage data modeling (DMOs, DLOs) and transformation processes
  • Implement identity resolution and unified customer profiles
  • Build audience segmentation and activation strategies for downstream systems (SFMC, CRM)
  • Develop and manage calculated insights and data-driven analytics
  • Integrate Data Cloud with Marketing Cloud, CRM, and external platforms
  • Ensure data governance, quality, and security compliance
  • Collaborate with business stakeholders for requirement gathering and solution design
  • Support campaign enablement, personalization, and customer journeys
  • Optimize data pipelines and troubleshoot performance issues

Requirements

  • Strong experience in Salesforce Data Cloud / Customer Data Platform (CDP)
  • Hands-on expertise in data ingestion & transformation, identity resolution, segmentation & activation
  • Experience with Salesforce CRM (Sales/Service Cloud)
  • Experience with Salesforce Marketing Cloud (preferred)
  • Solid knowledge of SQL, APIs, and data integration patterns
  • Solid knowledge of data modeling and data architecture
  • Understanding of customer data platforms and marketing use cases
  • Experience working in Agile environments

Desired Qualifications

  • Salesforce Data Cloud Consultant certification
  • Experience in Customer 360 implementation
  • Experience in campaign orchestration and personalization
  • Experience in data governance frameworks
  • Exposure to tools like Tableau / Analytics / Data Visualization
  • Prior experience in insurance, healthcare, or BFSI domain (useful for Guardian context)
  • Strong stakeholder communication and consulting mindset
  • Ability to translate business requirements into technical solutions
  • Problem-solving and analytical thinking
  • Experience working with cross-functional teams

Benefits

  • Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
  • Global technology company, home to more than 223,000 people across 60 countries
  • delivering industry-leading capabilities centered around digital, engineering, cloud and AI
#Salesforce#Data Cloud#CDP#Consultant#Developer#Data Modeling#Data Ingestion#Segmentation#Activation#Customer 360#Marketing Cloud#CRM#SQL#APIs#Agile
HCLTech Logo

Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Mid-Senior

Locations

Chennai, India

Applicants

Be an early applicant