Prod Compliance Specialist I, Global Product Verification (GPV)
Logistics, Sales & Operations · Supply Chain & Transport · Warehouse Operations · Logistics Management
In short
The Product Compliance Specialist I will enhance product verification processes to identify issues like counterfeit or damaged goods within Amazon's network. This role involves writing SOPs, conducting root cause analysis, handling escalations, and training the team, while also supporting upstream and downstream detection systems.
Responsibilities
- Own and improve product verification workflows (Bin Checks, Test Buys, Metrology, ML model labelling, behaviors) to detect counterfeit, used-sold-as-new, damaged, wrong item, and expired products.
- Write and maintain Standard Operating Procedures (SOPs).
- Perform root cause analysis for product quality incidents.
- Handle escalations and train the team.
- Work closely with stakeholders to improve product quality outcomes.
- Support upstream and downstream detection systems to integrate into workflows.
- Analyze data to identify trends, anomalies, risk signals, and opportunities for proactive intervention.
- Create and use reports (e.g., quality trends, regional metrics) from multiple data sources to improve process metrics.
- Mentor and support team members by sharing investigation methodologies and best practices.
Requirements
- Experience with the Microsoft Office Suite including Word, Outlook, and Excel.
- 3+ years of quality assurance engineering experience, OR Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent.
- Experience working with large datasets, determining trends/patterns which can be used for value decisions.
Desired Qualifications
- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, OR Associate's degree.
- 2+ years of fraud/risk investigations experience.
- 3+ years of implementing metric-based strategies utilizing continuous improvement concepts, OR 2+ years of fraud identification and detection, investigation and analysis for root causing and providing suitable preventive mechanisms experience.
Benefits
- Inclusive culture that empowers Amazonians to deliver the best results for customers.
- Workplace accommodations and adjustments for individuals with disabilities during the application and hiring process.
#Compliance#Product Verification#Quality Assurance#Data Analysis#Root Cause Analysis#SOPs#Risk Investigations#Continuous Improvement
Company
Amazon
Job Posted
5 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Bachelor, Diploma
Applicants
Be an early applicant