The Job

Order Handling Intern

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations

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In short

Alfa Laval is seeking an Order Handling Intern in Johannesburg, South Africa to manage the Order to Invoice process using the iScala ERP system. This role involves order placement, coordination, documentation, and customer communication, contributing to digital transformation and sustainability efforts.

Responsibilities

  • Execute and manage the order processes (order to Invoice) via ERP System (iScala).
  • Place orders to internal factories and external suppliers.
  • Order Booking in ERP system, receiving acknowledgment from factory and providing order acknowledgment to customers.
  • Follow up & co-ordinate to ensure delivery is done in line with the incoterms, delivery time and agreed costs.
  • Timely escalation and resolution of issues arising during order handling process.
  • Handle Import, export documentation and logistics requirements.
  • Order backlog and goods movement inventory follow up.
  • Timely Invoicing once delivery obligations are met.
  • Ensure customers are always informed on the order status and respond to customer queries promptly.
  • Ensure compliance to standard business processes throughout order execution process.
  • Develop intra organizational network to ensure smooth and timely execution of customer orders.
  • Effectively communicate with factories, suppliers, and other stakeholders within and outside the organization.
  • Reviewing customer’s Purchase order and our offer to check and find if any gap or non-compliance.
  • Update BU managers about order status on monthly basis and highlighting issues like payments and delays.
  • Invoicing and submission of supporting documents as per PO requirements.
  • Review and finalization of shipping documents.

Requirements

  • Commerce Graduate/Diploma/Business Administration with knowledge in supply chain, logistics.
  • 2-4 years of experience.
  • Customer oriented, a team player, outgoing, proactive with a willingness to learn & collaborate.
  • Structured approach and comfortable with working on multiple overlapping assignments.
  • Ability to have a discerning eye for details as well as a holistic view of the situation.

Benefits

  • An interesting and challenging position in an open and friendly environment.
  • Opportunity to help each other to develop and create value for our customers.
  • Exciting place to build a global network with different nationalities to mingle and to learn.
  • Your work will have a true impact on Alfa Laval’s future success.
  • Learning new things every day.
#Order to Invoice#Customer Support#ERP System#iScala#Import/Export Documentation#Logistics#Supply Chain#Invoicing
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Company

Alfa Laval

Job Posted

2 weeks ago

Employment Type

Internship

WorkMode

On Site

Experience Level

Entry

Locations

Johannesburg, South Africa

Qualification

Diploma, Bachelor

Applicants

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