Onsite Service Engineer - AZ
Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Maintenance & Reliability
In short
As an Onsite Service Engineer in Phoenix, AZ, you will provide expert repair services for technology solutions, ensuring customer satisfaction and upholding safety standards. This full-time, on-site role involves inspecting, servicing, troubleshooting, and repairing technical systems, acting as the primary on-site contact for customers.
Responsibilities
- Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems.
- Diagnose issues to prevent equipment downtime.
- Perform installations and ensure safety compliance.
- Act as the on-site contact, providing service recommendations and addressing customer needs promptly.
- Document all activities.
Requirements
- High School Diploma.
- 1-3 years of equivalent experience in a relevant technical field (electronic, mechanical, chemical, gas, refrigeration, or basic vacuum).
- Customer facing experience is ideal.
- Strong customer focus to ensure delivered solutions meet customer expectations and timeframes.
- Self-directed with the ability to understand and resolve problems.
- Ability to escalate issues through appropriate channels when required.
- Proactively seeks customer feedback and asks questions to understand the customer's business.
- Ability to share technical expertise and knowledge and provide coaching to less experienced team members.
- Collaborates and supports with team members to deliver company objectives.
- Complies with all applicable laws, policies, and standards.
- Fluency in written and spoken English.
- Ability to speak distinctly and see/hear clearly.
- Able to use computer software to record data and write reports.
- Can understand and interpret technical documentation relevant to work (e.g., technical drawings).
Desired Qualifications
- AS degree preferred (full military equivalent may substitute for AS degree).
Benefits
- Emphasis on collaboration, innovation, and sustainability within the Atlas Copco Group.
- Benefits package including health and wellness programs, retirement savings, and employee assistance.
- Flexible working arrangements and career advancement opportunities.
- Access to global training, mentorship, and career progression pathways.
- Competitive salaries that reflect skills, experience, and contributions.
- Opportunity to make a local difference within a global company.
#service#engineer#technical#repair#customer service#onsite
Company
Atlas Copco Group
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Phoenix, United States
Qualification
No Formal Education, Diploma, Undergraduate
Applicants
Be an early applicant