Master Planner
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Procurement
In short
We are seeking a Master Planner in Houston, TX, responsible for developing and managing the master schedule for manufacturing, repair, and reconditioning service operations. This full-time, on-site role requires balancing workload, materials, and equipment capacity to meet customer commitments while collaborating with various departments.
Responsibilities
- Develop and maintain the master schedule for service, repair, and reconditioning jobs.
- Balance workload, labor availability, materials, and equipment capacity to support customer delivery commitments.
- Monitor backlog, forecasted demand, and shop capacity to identify constraints and proactively address resource shortages.
- Adjust schedules based on changing customer priorities, material availability, and operational disruptions.
- Optimize workflow and production sequencing to improve turnaround time and resource utilization.
- Analyze bottlenecks and recommend corrective actions to improve throughput and schedule adherence.
- Coordinate priorities across operations, supply chain, and customer support teams to ensure execution of scheduled work.
- Monitor work-in-process (WIP) and drive resolution of delays impacting schedule performance.
- Ensure repair and service milestones are communicated and aligned across departments.
- Support escalation management for critical or high-priority customer jobs.
- Maintain accurate planning data within ERP and scheduling systems.
- Generate daily, weekly, and monthly planning reports for operational and leadership review.
- Analyze schedule performance, backlog trends, capacity utilization, and delivery metrics.
- Provide data-driven recommendations to improve planning accuracy, efficiency, and operational performance.
- Support continuous improvement initiatives through planning analysis and process optimization.
- Lead or participate in planning, operations, and performance review meetings.
- Partner with leadership teams to support Sales & Operations Planning (S&OP) activities and long-range capacity planning.
- Collaborate with Engineering, Supply Chain, and Operations to support new programs, process improvements, and strategic initiatives.
- Promote standard work and planning discipline across the service center.
- Proactively communicate risks, changes and updates with relevant stakeholders.
- Attend, participate and/or hold meetings as required.
Requirements
- Associate's degree in Supply Chain or related field.
- 3+ years of experience in production planning, master scheduling, manufacturing operations, or service operations planning.
- Strong working knowledge of MS Project or equivalent project management software.
- Work experience with LEAN methodologies and/or similar applications.
- Strong business acumen and operational decision-making capability.
- Ability to proactively identify risks and implement scheduling solutions before impacts occur.
- Detail oriented with strong problem-solving ability.
- Effective time management.
- Strong process orientation.
- Strong communication skills and ability to collaborate with cross-functional teams.
- Growth mindset and adaptability to change.
Desired Qualifications
- Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business Administration preferred.
- Experience in a manufacturing, repair, refurbishment, or industrial service environment preferred.
Benefits
- Healthcare, dental and vision plans.
- Robust wellness program.
- Generous 401(k).
- Paid holidays.
- Paid time off benefits.
#master planner#service center#scheduling#capacity planning#manufacturing#repair#reconditioning#operations#supply chain#customer service#Houston#Texas
Company
Alfa Laval
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Houston, United States
Qualification
Undergraduate, Bachelor, Diploma
Applicants
Be an early applicant