Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Amazon seeks an Investigation Associate for its Middle Mile Product & Technology team in Bengaluru, Karnataka. This role involves investigating suspicious activities, minimizing fraud risks, and implementing solutions. The ideal candidate has 6 months to 1 year of experience, fluency in English, and proficiency with Microsoft Office.
Responsibilities
- Conduct investigations into suspicious activity.
- Identify and minimize risks posed by fraud or abuse patterns.
- Achieve daily/weekly/monthly targets and quality standards for investigations.
- Systematically escalate problems or variance in information.
- Follow through on resolutions to ensure delivery.
- Participate in ad-hoc projects and assignments.
- Meet productivity, quality, and other hygiene metrics/goals.
- Share inputs for SOP enhancements.
Requirements
- 6 months to 1 year of experience.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
Desired Qualifications
- Experience with Microsoft Office products and applications.
Benefits
- Flexible to work in 24x7 shift and flexible week-offs.
- Inclusive culture empowers Amazonians to deliver the best results.
#transportation#risk management#data driven problem resolution#identity verification#fraud#abuse patterns#SOP#Microsoft Office