Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Amazon is seeking an Investigation Associate with experience in transportation, risk management, and data-driven problem resolution. The role involves investigating suspicious activity, addressing escalations, and creating systemic solutions for a world-class customer experience. This position requires fluency in English and proficiency with Microsoft Office products, with flexible 24x7 shift work.
Responsibilities
- Conduct investigations
- Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Systematically escalate problems or variance in the information
- Follow through on the resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary
- Meet productivity, quality and other hygiene metrics/goals
- Share inputs for SOP enhancements
Requirements
- 6 months to 1 year of experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Desired Qualifications
- Experience with Microsoft Office products and applications
Benefits
- Flexible to work in 24x7 shift and flexible week-offs
- Inclusive culture empowers Amazonians to deliver the best results for our customers
- Workplace accommodation or adjustment during the application and hiring process available for individuals with disabilities
#investigation#transportation#risk management#data analysis#fraud#abuse patterns#identity verification#SOP#Microsoft Office
Company
Amazon
Job Posted
22 hours ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Bengaluru, India
Applicants
Be an early applicant