ID - Rack Lifecycle Tech, Rack Lifecycle Team
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · IT Support
In short
As a Rack Lifecycle Tech for AWS Infrastructure Services, you will be responsible for the physical installation, cabling, and decommissioning of racks within data centers. This on-site role requires a Bachelor's degree and at least one year of experience in computer networking and Linux operating systems, with a focus on hands-on execution and adherence to strict operational procedures.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
- Complete OTDR and power testing, validate results, and escalate failures.
- Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates.
- Perform quality checks on completed cabling work, including port map verification and documentation updates.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries.
- Execute physical decommission activities per assigned MOPs, including cable removal and asset de-tagging.
- Perform device wipe and media destruction in compliance with AWS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal.
- Update CMDB/DCIM and IPAM records accurately.
- Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings, communicating task status and blockers.
Requirements
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications; participate in regular EHS audits and team safety briefings.
Desired Qualifications
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures
- Prepare SOP’s with new processes, stake holder management with cross functional teams.
- Proactively seek feedback from leads and managers to improve personal performance and output quality.
- Support the onboarding and training of new team members; share knowledge and best practices with peers.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Diverse team of hardware and network engineers, logistics specialists, security and safety experts, operations managers, and other vital roles.
- Mentorship and Career Growth opportunities.
- Work-life harmony and flexibility as part of our working culture.
#Operations#IT#Support Engineering