Head of Digital & IT
Technology, Data & Digital · Software & Web Development · Software Engineering · DevOps · Cybersecurity
In short
Volvo Trucks Korea is seeking a Head of Digital & IT to lead digital execution and IT strategy, connecting business objectives with technology solutions. This executive role oversees IT strategy, governance, security, business systems, infrastructure, and end-user support, driving operational efficiency and digital innovation through data and AI.
Responsibilities
- Develop Digital & IT strategy, roadmap, and annual execution plan aligned with business strategy.
- Manage IT investment portfolio, budget, contracts, KPIs, and risks.
- Oversee reliable operations and improvement roadmaps for sales, production, dealer, and finance systems.
- Manage local business system changes, including requirements analysis, prioritization, supplier management, testing, and deployment.
- Improve productivity and customer value through adoption of data, automation, generative AI, and digital tools.
- Collaborate with Group IT to manage availability, performance, and resilience of networks, servers, endpoints, and collaboration tools.
- Operate ServiceNow-based processes for Incident, Request, Problem, Change, and IT asset lifecycle.
- Improve service quality across Helpdesk and Deskside support.
- Assess cyber security and personal information risks and implement corrective actions.
- Lead responses to cybersecurity and data leakage incidents.
- Ensure compliance with Korean personal information protection laws and Volvo Group policies.
- Lead the Digital & IT team's objectives, roles, and capability development.
- Foster a high-performance culture built on collaboration and accountability.
- Strengthen strategic collaboration among global IT, local management, business functions, and external partners.
- Manage annual IT budget, software asset management (SAM), equipment procurement, and supplier contracts.
Requirements
- Bachelor’s degree or higher in Computer Science, Information Systems, Management Information Systems, Industrial Engineering, or a related field.
- At least 15 years of experience in IT/Digital within a global mid-sized or large enterprise, including experience as a functional leader or in an equivalent leadership role, as well as project management experience.
- Broad hands-on experience across IT strategy, business systems, infrastructure and service operations, cyber security, and personal information protection.
- Proven experience coordinating multiple stakeholders and successfully leading large-scale change initiatives and projects in a global matrix organization.
- Fluency in Korean and strong business communication skills in English are required.
- Ability to prepare executive reports in English and lead global meetings and negotiations.
Desired Qualifications
- CISSP, CISM, ITIL, PMP, CPPG, or cloud-related certifications are preferred.
- Experience in the automotive, commercial vehicle, distribution and service, or manufacturing industries is preferred.
Benefits
- Opportunity to join Volvo Group and shape the future of sustainable transport.
- Work with sharp and creative teams on next-gen technologies.
- Contribute to making society better for the next generation.
- Work with iconic brands and a leading global industrial company.
- Opportunity to work with automated driving, electromobility, and connectivity.
- Culture of care, inclusiveness, and empowerment.
- Working at Volvo Trucks means innovating for people – to make life easier, better, and safer.
- Shared curiosity to learn, passion, and embracing change.
- Supportive climate, care, and mutual respect.
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