Fulfilment Operations Team Leader (40T, Perm) - IKEA Giheung

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations

In short

IKEA Giheung is seeking a Fulfilment Operations Team Leader for a permanent, full-time role. This position involves leading a team to ensure efficient logistics operations, manage inbound and outbound volumes, and contribute to a strong IKEA culture. The ideal candidate has a passion for logistics, people development, and a strong understanding of operational KPIs.

Responsibilities

  • Work closely with the Fulfilment team to secure correct usage of short-term capacity to maximize efficient logistics operations.
  • Influence and lead Fulfilment Operations Co-workers within the assigned area to secure highest goods availability and enable customer order fulfilment.
  • Identify, recruit, retain and develop talents in the Fulfilment Operations Team.
  • Contribute to positioning the IKEA store and brand as responsible partners in lowering environmental impact.
  • Live the IKEA values and nurture a strong IKEA culture.
  • Ensure Fulfilment Operations Co-workers work in compliance with IKEA code of conduct, regulations, and legislation.
  • Contribute with relevant fulfilment operations input and feedback to the logistics action plan.
  • Share knowledge of effective and efficient fulfilment operations with colleagues.
  • Secure effective, qualitative, and efficient daily fulfilment operations.
  • Contribute to the task and goals of the IKEA Value chain.

Requirements

  • Interested in home furnishing, people's life at home, and the IKEA product range.
  • Passion for developing people and talent.
  • Passion for logistics and working in a fast-paced and constantly changing retail environment.
  • Understanding of budget, cost, and key performance indicators.
  • Analytical and numerical skills.
  • Skilled in creating an efficient and cost-effective commercial performance.
  • Understanding and active use of all IKEA manuals, specifically the In-store Logistics the IKEA Way manual.
  • Understanding of IKEA Code of Conduct, as well as regulations and legislation relating to health, safety and security.
  • Knowledge and skills of safe and efficient forklifts' driving working methods confirmed by Forklift operator certifications.
  • Ability to lead based on performing and delivering while learning and developing.
  • Ability to build trust and communicate in a clear and targeted way.
  • Ability to successfully complete tasks within set timelines despite limited resources.
  • Ability to motivate and engage team members to collaborate effectively.
  • Ability to provide general and detailed progress updates to the Fulfilment operations manager.
  • Ability to actively communicate with team members.
  • Ability to convey business changes and dynamic environments to the team in a positive and motivating manner.
  • Ability to persuade and lead Business.
  • Ability to understand people and teams, and drive improvement.
  • Able to work on weekends, public holidays and between 03:30 and 22:00.

Desired Qualifications

  • In accordance with the 'Act on the Promotion of Support for Persons with Disabilities' and the 'Act on the Compensation and Support for Persons of National Merit', priority will be given to national merit persons and persons with disabilities in the recruitment process. Please state if you are eligible.
  • A probationary period of 3 months will be conducted from the start of employment. This may be extended by up to 3 months at one time.

Benefits

  • This is a full-time position with a 40-hour workweek, working 8 hours per day, 5 days a week.
#Fulfilment Operations#Team Leader#Logistics#Supply Chain#IKEA
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Company

IKEA

Job Posted

2 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Giheung, South Korea

Applicants

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