Digital Customer Specialist for Turkish language

Retail & Consumer Services · Customer Service · Customer Support

In short

Transcom is seeking a Digital Customer Specialist fluent in Turkish to join their team in Tirana. This full-time, hybrid role involves communicating with customers via email and phone to provide support and contribute to project success. The company offers growth opportunities and a supportive work environment.

Responsibilities

  • Communicate by e-mail and phone with customers and help pioneer more sustainable solutions.
  • Help deliver packages more efficiently, create connections worldwide, and find ways to take action and give back.
  • Contribute to the project's success, propose improvements, share knowledge, and learn with your colleagues.

Requirements

  • B2/C1 Turkish language skills.
  • Strong verbal and written communication and interpersonal skills, empathy and listening.
  • Experience using different computer tools.
  • Immediate availability to work after training is completed.

Benefits

  • Choose the best work model for you: on-site, hybrid or remote, from our office in Tirana
  • 40-hour per week or 36- hour per week
  • Growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.
#customer service#Turkish language#Tirana#Albania
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Company

Transcom

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Associate

Locations

Tirana, Albania

Applicants

Be an early applicant