In short
Amazon Web Services is seeking a Data Center Technician for its Infrastructure Operations team in Mumbai, Maharashtra. This role involves troubleshooting advanced hardware (servers, storage, networking), maintaining system reliability, and participating in efficiency enhancement projects. A Bachelor's degree in IT or Computer Science and experience with computer hardware troubleshooting are required.
Responsibilities
- Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- Share knowledge and help train less technical staff on the best practices related to all service owner issues.
- Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
- Installation and configurations on Data center Servers and Network systems.
- Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and work on systematic problem resolution.
- Work on rotational shift-based schedule to maintain high system reliability.
- Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Experience with computer hardware troubleshooting and repair
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Desired Qualifications
- Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
- If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Flexible working culture.
- Mentorship and career-advancing resources.
- Opportunity to work on challenging problems.
- Work with a diverse team of engineers and specialists.
- Contribute to delivering the highest standards for safety and security.
- Provide seemingly infinite capacity at the lowest possible cost for customers.
#Data Center#Operations#IT#Support Engineering#Infrastructure Services#Cloud#Servers#Storage#Networking#Hardware#Troubleshooting#Maintenance
Company
Amazon
Job Posted
3 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Mumbai, India
Qualification
Bachelor
Applicants
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