Customer Service Specialist (Norwegian)/ Klientu apkalpošanas speciālists/-e (norvēģu valoda)
Logistics, Sales & Operations · Customer Support
In short
Transcom is seeking a Customer Service Specialist proficient in Norwegian and English for their Riga office. This role involves handling customer inquiries via phone, email, and chat, with flexible work options including full or part-time and hybrid model. The position offers comprehensive training, growth opportunities, and a competitive salary package.
Responsibilities
- Respond to customer queries about orders, payments, and service quality via phone, email, or chat.
- Deliver customer support in Norwegian and English.
- Work in different shifts, including 2-4 night shifts per month, as part of a 24/7 department.
Requirements
- Strong verbal and written Norwegian and English communication skills.
- Great interpersonal skills, including empathy and listening.
- Ability to quickly absorb information, adapt, and respond to change.
- Availability to work in different shifts.
Benefits
- 2-week training program.
- Choice of workload (full or part-time).
- Choice of work model (office or hybrid).
- Endless growth opportunities with 90% of managers starting as customer service specialists.
- Continuous development through internal learning platforms and life coach sessions.
- Free taxi service within Riga for shifts ending between 10:00 PM and 5:00 AM.
- Participation in company events, sports activities, and social responsibility initiatives.
- Health insurance.
- Free access to the gym.
- Annual glasses compensation.
- Fruit Tuesdays and Snack Fridays in the office.
- Salary: 1689.60 EUR (Gross) + an average monthly bonus of 200 EUR.
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Company
Transcom
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
Hybrid
Experience Level
Associate
Locations
Riga, Latvia
Applicants
Be an early applicant