Customer Quality Engineer
Manufacturing & Production · Quality & Process · Quality Assurance · Quality Control
In short
Autoliv is seeking a Customer Quality Engineer to act as the primary quality liaison between the organization and its customers. This role involves managing complaints, driving problem-solving activities, and implementing continuous improvement initiatives to enhance customer satisfaction within the automotive manufacturing sector.
Responsibilities
- Act as the primary quality contact for customers, managing complaints, quality concerns, and customer-specific requirements.
- Lead structured problem-solving activities, driving root cause analysis and corrective actions to ensure timely and effective issue resolution.
- Monitor quality performance metrics and collaborate with cross-functional teams to implement continuous improvement initiatives that enhance customer satisfaction.
Requirements
- Bachelor's Degree in Engineering
- Experience in Quality Engineering or Customer Quality within an automotive manufacturing environment
- Strong knowledge of problem-solving methodologies (8D, PDCA, Root Cause Analysis)
- Knowledge of customer-specific quality requirements
- Experience interacting directly with customers
- Advanced English proficiency
Benefits
- Opportunities designed to enhance career and personal development
- Development of people’s skills, knowledge, and creative potential
- Training and development programs emphasizing technical competency, leadership development, and business management skill
#Quality#Automotive
Company
Autoliv
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
BRTA, Brazil
Qualification
Bachelor
Applicants
Be an early applicant