Communications Specialist, Operations Internal Communications
Marketing, Media & Creative · Marketing & Advertising · Marketing Strategy · Content Strategy
In short
Amazon India is looking for a creative and analytical Internal Communications Specialist to join their operations business team in Bengaluru. This role focuses on developing and executing compelling communication and engagement campaigns for the Operations workforce across India, connecting leadership with frontline teams.
Responsibilities
- Develop and execute a comprehensive communications plan for Amazon MEATR Operations.
- Execute internal communications plans for new programs, policies, organizational changes, and operational updates.
- Manage communication channels and monitor channel performance through data and metrics.
- Proactively identify emerging topics, trends, and issues, developing timely communication plans.
- Partner with stakeholders at operation sites to facilitate execution of internal communications during issues, crises, and critical business moments.
- Collaborate with translation agencies to ensure all communication materials are accurately and appropriately localized.
- Actively integrate Amazon's core business values, Leadership Principles, and strategic initiatives into everyday communications.
- Identify opportunities to Invent and Simplify, creating scalable mechanisms and consistent communication experiences.
Requirements
- Bachelor's degree or equivalent in Business, Journalism, Marketing, Communications, or a related field.
- 7+ years of recent professional communications or public relations experience.
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
- Exemplary written and oral communication skills with the ability to craft compelling narratives for diverse audiences.
- Proven experience developing and executing multi-channel communication strategies (including radio, digital screens and mobile apps) and for multilingual audiences (e.g., Hindi, Tamil, Telugu, Kannada).
Desired Qualifications
- Master's degree in communications or equivalent.
- Relevant experience working in an industrial, manufacturing, or warehouse environment.
- Experience in e-commerce, retail or advertising, or experience in an operational role.
- Experience working with global cross-functional teams.
- Experience handling agencies and managing multiple stakeholders.
- Ability to thrive in a fast-paced environment.
#Internal Communications#Operations#Marketing#Public Relations#Employee Engagement#Storytelling