Associate Process Specialist with Finnish

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Business Analysis

In short

Nordea is seeking an Associate Process Specialist with native Finnish language skills to join their Daily Banking Services team in Łódź, Poland. This full-time hybrid role involves delivering services to Finnish customers, handling routine tasks with quality, and identifying process improvements.

Responsibilities

Proactively gain process knowledge to provide the required service level.
Handle routine tasks with the required quality and within the timeframe, following guidelines.
Cooperate with stakeholders across Nordea.
Identify and propose improvements within your area of responsibility to enhance process efficiency and reduce risk and cost.

Requirements

At least secondary school graduation.
Native Finnish speaker (or at least C1 level).
Good communicative level of English (at least B1+).
Good command of MS Office Tools (Outlook & Excel).

Desired Qualifications

Financial background is a welcome plus.
Knowledge of IT related matters is an asset.
A positive mindset and readiness to take on new challenges.
Ability to communicate clearly in English and work as a team player in an international team.
Improvement driven attitude.
Willingness to develop within a specialist path.

Benefits

Opportunity to evolve and develop within one of the largest Nordic banks.
Hybrid working model offering flexibility.
A culture that fosters performance and growth.
Be part of a team that impacts millions of people's daily lives.

#banking#operations#customer service#process improvement#administration#back office#support#Finnish

Company

Nordea

Job Posted

1 month ago

Expires

in 1 week

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Associate

Locations

Łódź, Poland

Helsinki, Finland

Qualification

Diploma

Applicants

Be an early applicant