Account Manager
Finance, Banking & Legal · Banking & Investments · Financial Analysis · Sales Management
In short
Ericsson seeks an Account Manager in Costa Rica to manage accounts, build customer relationships, and drive sales opportunities with a telecom operator. The role focuses on profitable growth, customer satisfaction, and positioning Ericsson as a long-term partner.
Responsibilities
- Execute the account strategy and develop trusted relationships with senior customer decision-makers and influencers.
- Develop a deep understanding of the customer’s objectives, operating model, transformation agenda, buying process, and competitive context.
- Lead end-to-end sales engagements from opportunity qualification through proposal, negotiation, contracting, and closure.
- Identify, prioritize, and convert high-impact opportunities by leading and mobilizing teams to deliver competitive, compliant, and profitable solutions.
- Execute the multi-year account growth plan across recurring business, expansion, upsell, and cross-sell opportunities.
- Position Ericsson as the preferred partner for network evolution and digital transformation.
- Manage commercial performance for assigned opportunities and account scope.
- Demonstrate influence, ethics and values, commercial thinking, relationship building, and a strong focus on delivering results.
Requirements
- Proven account management experience in telecommunications, ICT, or B2B technology.
- Strong knowledge of the Costa Rican public and private operator landscape.
- Experience working in international or regional environments.
- Strong commercial acumen across business-case development, pricing, profitability, contract principles, working capital, cash flow, and business-risk management.
- Strategic thinking and account-planning discipline.
- Consultative and insight-selling capability.
- Experience leading complex, multi-stakeholder sales engagements.
- Clear and compelling executive communication, storytelling, and sales presentation skills.
- Professional fluency in Spanish and English.
- High stakeholder engagement and agility in dynamic, ambiguous environments.
- Demonstrated ability to lead cross-functional and virtual teams through influence.
Desired Qualifications
- Supporting strong knowledge of the Costa Rican public and private operator landscape.
- Experience working in international or regional environments.
- Experience leading complex, multi-stakeholder sales engagements and supporting commercially sound negotiations and deal closure.
- Clear and compelling executive communication, storytelling, and sales presentation skills.
- High stakeholder engagement and agility in dynamic, ambiguous environments.
- Demonstrated ability to lead Core 3, cross-functional, and virtual teams through influence, without direct people-management authority.
Benefits
- Outstanding opportunity to use your skills and imagination to push the boundaries of what's possible.
- Build solutions never seen before to some of the world’s toughest problems.
- Be challenged, but not alone; join a team of diverse innovators.
- Encouraging a diverse and inclusive organization is core to our values.
#Account Management#B2B#Business Development#Sales#Telecommunications#ICT#Costa Rica
Company
Ericsson
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
San Jose, Costa Rica
Applicants
Be an early applicant