Account manager du and UAE accounts
Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Operations
In short
Ericsson seeks an experienced Account Manager for its Dubai, UAE team. This role involves managing key accounts, driving sales growth in ICT, Networks, and Enterprise solutions, and fostering strong customer relationships. A Master's degree and 10+ years of ICT sales experience are required, with prior UAE experience being preferred.
Responsibilities
- Own and develop customer relationships at executive and operational levels.
- Drive sales growth by identifying, qualifying, and closing Core, Cloud, IT, and Digital Transformation opportunities.
- Lead end-to-end sales engagements, from opportunity creation through proposal development, negotiations, and contract closure.
- Develop strategic account plans aligned with customer business objectives and Ericsson's growth strategy.
- Lead commercial negotiations and ensure profitable business growth while managing risks.
- Monitor market trends, customer priorities, and competitor activities to identify new business opportunities.
- Ensure high levels of customer satisfaction and strengthen Ericsson's position as a trusted strategic partner.
- Contribute to accurate sales forecasting, pipeline management, and account governance.
Requirements
- Master of Business Administration, Master of Engineering, or an equivalent level of competence.
- 10+ years of sales experience within the ICT industry.
- Strong technical knowledge across Networks, BSS/OSS and Managed services, Enterprise solution experience is a plus.
- Proven experience managing complex Networks and IT projects.
- Demonstrated commitment to driving ethics and compliance across the organization.
- Previous experience in frontline sales is key.
- Prior UAE experience is preferred.
- Strong problem-solving and critical thinking skills.
- Cultural awareness within a global team environment.
- Leadership and change management skills.
- Ability to foster teamwork and collaboration.
- Strong financial acumen, combined with innovative and creative thinking.
- Excellent presentation and communication skills.
- Strong interpersonal and social skills.
- Excellent commercial and financial acumen.
- Purposeful with a responsive and initiative-taking approach.
- Perseverance and open-minded, with a passion to learn and succeed.
- Arabic and English language proficiency.
Desired Qualifications
- Enterprise solution experience is a plus.
- Prior UAE experience is preferred.
Benefits
- Outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible.
- Build solutions never seen before to some of the world’s toughest problems.
- Be challenged, but not alone; join a team of diverse innovators.
- Go beyond the status quo to craft what comes next.
- Opportunity to shape customers' technology evolution while contributing to Ericsson's market leadership.
#Account Management#Sales#ICT#Networks#BSS/OSS#Managed services#Enterprise solutions#Dubai#UAE