In short
This full-time, on-site role in Shenzhen involves engaging customers, understanding their home furnishing needs, and providing solutions with IKEA products. Responsibilities include managing sales areas, inventory, and maximizing sales targets, while also collaborating with colleagues and management. IKEA offers a comprehensive compensation and benefits package, including competitive salary, bonuses, comprehensive insurance, generous leave, and opportunities for career development.
Responsibilities
- Actively communicate with customers, listen to their home furnishing needs, and provide optimal solutions based on IKEA products and services to create a positive shopping experience.
- Maintain the normal operation of the responsible sales area, including inventory management, display sample management, product sales, order management, and ensuring the area is clean, tidy, has complete price tags, and sufficient stock.
- Maximize sales and profitability in the responsible area by focusing on sales targets, product and commercial activities, customer behavior, and market competition.
- Maintain full communication with colleagues, assist the department manager, and collaborate with other functional departments, always striving to achieve results with efficient work methods.
Requirements
- Passion for the home retail industry and ability to adapt to a fast-paced work environment.
- Commercial awareness, results-oriented, and willingness to cooperate with team members.
- Good service awareness and communication skills, able to provide professional and friendly assistance to customers.
- Retail/service industry work or internship experience is preferred; sales-related experience is a plus.
Benefits
- Competitive salary + 13th month salary (salary range adjusted annually with market levels).
- Global bonus plan.
- Profit-sharing plan based on employee loyalty.
- Statutory social insurance and housing fund, supplementary pension insurance, supplementary commercial medical insurance.
- Leave system superior to national policies.
- Various health and wellness employee activities.
- Holiday gifts.
- Discounts on IKEA products.
- Healthy and delicious employee meals.
- Mall employee care room.
- Annual free health check-ups.
- Safe and comfortable working environment.
- Flat organizational structure and equal work atmosphere.
- Broad career development opportunities and customized personal development plans.
- Support for internal transfers across departments, cities, and countries (relocation support policy).
#retail#sales#customer service#home furnishings